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LuxeGlooms

At LuxeGlooms, we want you to be completely satisfied with your purchase. If you're not happy with your order, you have 30 days from the delivery date to request a return. Items must be unused, in their original packaging, and in the same condition as received. Customers are responsible for return shipping costs unless the item arrived damaged or defective. Once we receive and inspect your return, we will notify you of approval or rejection. Approved refunds will be processed to your original payment method within 5–7 business days. If you received a defective or damaged item, we will replace it at no additional cost. Please note that personalized or custom-made products and items marked as final sale are non-returnable. To initiate a return, fill out our contact form with your order details, and we will get back to you with the next steps.

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